Terms
Terms of service
These terms apply to your use of Chatout while the product is in early access.
The terms may be updated as the product, integrations and billing model develop.
Service use
Chatout provides software for merchant conversation workflows, Shopify catalog-backed responses, and checkout handoff.
Accounts
Users are responsible for keeping account credentials secure and for activity in their workspace.
Acceptable use
The service must not be used for unlawful, abusive, deceptive, or unauthorized messaging. Merchants are responsible for complying with Instagram and Shopify platform policies and with applicable messaging and privacy laws.
Third-party integrations
Instagram, Shopify, and other providers are governed by their own terms and platform rules.
Subscription and billing
Chatout may offer a trial before paid billing begins. When paid plans are enabled, current prices, billing periods, limits, and applicable terms are presented before purchase and through the published Chatout billing catalogue.
Intellectual property
Merchants retain ownership of their business data. Chatout retains ownership of the software and product design.
Availability
The service may change as the product evolves through early access and production hardening.
Warranty and liability
Chatout is provided on an “as is” and “as available” basis during early access, without warranties of any kind. To the extent permitted by law, Chatout is not liable for indirect, incidental, or consequential losses arising from use of the service.
Termination
You can stop using Chatout at any time and delete your workspace and its data from account settings. Chatout may suspend or end access for accounts that violate these terms or platform rules.
Contact
Questions about these terms can be raised with the Chatout team through your account.