Conversational selling
Reply naturally to product questions inside Instagram conversations.
Customer intent stays inside the conversation.
Product
Built for product conversations that should become sales.
Chatout understands what an Instagram shopper wants, checks trusted Shopify commerce data and moves the conversation toward merchant checkout — without giving up human control.
Instagram-first
Shopify-backed
Merchant checkout
Human control
Chatout conversation
Instagram · live commerce context
Do you have the Core Gym Tee in black, size M?
Chatout understood
Intent
Availability
Product
Core Gym Tee
Variant
Black / M
Shopify verified
₹1,299 · Black / M · Available
Yes — Black / M is available. It's ₹1,299.
Merchant checkout
Core Gym Tee · Black / M
Continue on the merchant's store
One connected flow
From customer question to checkout.
Chatout connects the conversation to trusted business data before deciding what to say or do next.
01
Customer asks
Instagram DM
02
Chatout understands
Intent · product · variant
03
Store is checked
Shopify commerce data
04
Accurate reply
Grounded response
05
Checkout handoff
Merchant checkout
Product capabilities
Useful autonomy. Authoritative facts.
Chatout can understand, recommend and compose. Price, stock, variants, policies and checkout remain grounded in trusted merchant data.
Product discovery
Find relevant catalog items when customers describe what they need.
Match customer language to the connected catalog.
Inventory-aware responses
Check variant availability before suggesting a product.
Changing stock comes from the commerce source.
Price-aware responses
Use Shopify pricing instead of manually typed guesses.
Price remains server-authoritative.
Checkout handoff
Share the merchant checkout link when buying intent is clear.
Chatout never handles payment credentials.
Human takeover
Let the team step in, pause automation and handle sensitive conversations.
The merchant decides when human takeover begins.
Controlled autonomy
AI where it helps.
Merchant control where it matters.
Chatout can handle normal product conversations autonomously, but it stops when a trusted answer or human decision is required.
AI handles the routine
Product discovery, catalog questions and eligible checkout conversations can move forward without manual intervention.
Chatout knows when to stop
Unsupported promises or situations needing merchant judgment can pause automation instead of generating a guess.
Merchant stays in control
Chatout can recommend a handoff. The merchant decides when human takeover begins.
Start with the core sales loop
Connect Instagram.
Give Chatout trusted store context.
Move product conversations toward merchant checkout with accurate commerce data and clear human control.